Frequently asked questions

What is the lead time for ordering flowers?

Ideally, we require a week in advance for orders, especially if you prefer a specific color or variety of flower.



Do you accept same day or next day rush orders?

Yes we do, however, it will depend on the available flower stocks for the day.
Please note that depending on required time and delivery address, a rush fee or additional charges may apply. BEFORE PLACING A RUSH ORDER via our website, please send us a TEXT or Viber message first at 09778461888 to check what's readily available.



Do you do out of town deliveries?

- Flower delivery service is free within Metro Manila Philippines and within some areas in Rizal (eg: Taytay, Cainta, Antipolo) ​ - Some provincial addresses within Luzon may be accommodated (eg: San Mateo, Tanay, Laguna, Cavite, Tagaytay, Batangas, Bulacan) but with corresponding charges. Kindly inquire with us first so we can check the rates.



What time do you deliver?

- Flower delivery in Manila Philippines is usually from 9am to 6pm via our third party partner couriers. Should you wish for an earlier or later time, do let us know so we can check if request can be accommodated.



Can I request a specific delivery time?

Yes you may. Again, depending on time and delivery address, additional charges may apply.



Do you have a physical store?

We are an online flower shop based in Rizal area and therefore no physical store. We offer free delivery within Metro Manila but if you wish to pick up your order/s then you may also do so.



How long do the flowers usually last?

Kindly refer to the " Flower Care" tab for basic tips on how to prolong the vase/shelf life of your flowers. Generally: FOR FRESH ROSES: Depending on the variety or batch, at the right conditions and with proper care, the vase life of fresh roses ranges from 5-7 days. FOR FRESH TULIPS: Depending on the variety or batch, at the right conditions and with proper care, the vase life of fresh tulips ranges from 3-5 days. FOR FOREVER FIORA PRESERVED ROSES: The usual lifespan of our preserved roses is at least 1 year. But with proper care, it can last longer (up t 3 years or even more!)



How do I care for my roses?

Please visit the "Flower Care" tab for basic tips on how to prolong the vase/shelf life of your flowers.



Can you make customized arrangements?

Yes we can. For custom arrangements kindly send us a text at 09778461888 for inquiries and orders. It would also help if you could send us some pegs so we can check if doable :)



Do you offer add ons such as cakes and pastries?

- Yes we do. You may check the " Add-Ons" tab for options. - Please be guided that orders with cakes/pastries as an add-on are not available for rush order. These require a lead time of at least 2-3 DAYS prior to delivery date - We've partnered with Bizu Pattisserie for cakes and we recommend Chere Joie Pattisserie for french macarons but if you have other brands/preferences for the add-ons, just let us know and we'd be glad to canvas or source out for you :)



Can you tell me more about Fiora Manila?

Hi, we are Pat and Skip, a sister-brother tandem who love working behind the scenes, preparing beautiful and creative gifts for people. We are very hands-on with this small business and every element has a personal touch from yours truly. Both with backgrounds in design, we translate our skills into the packaging, aesthetics, and quality of our floral arrangements. We strive to be one of the best flower shops in Manila. We also value customer satisfaction and always work towards providing courteous and the best possible service to our dear clients.